The NSW Spectacles Program provides government funded glasses and vision aids to eligible recipients including seniors, children, people experiencing homelessness, those living in rural and remote areas, people with disability and Aboriginal and multicultural communities.
Under Vision Australia's administration, significant improvements have been made to the scheme with a new online application and assessment process. The process streamlines applications and product delivery for optometrists, and reduces waiting times for the delivery of glasses.
Phone: 1300 84 74 66
Postal address: P.O Box 176
Burwood NSW 1805
Feedback, complaints and appeals
Customer service and feedback including complaints
Vision Australia values your feedback.
Vision Australia’s service delivery model enables participating optometrists to use their own supply chains to source and supply spectacles for eligible patients. Spectacles and optical appliances are then reimbursed at a set rate.
A web-based online portal supports the delivery of the program by:
To apply for the NSW Spectacles Program: